
Privacy Policy
Urban Auto Spares operates the Urban Auto Spares platform. This Privacy Policy explains how we collect, use, and protect your information when you use our platform.
Information We Collect
We collect the following types of information when you use our platform:
- Account data — when you sign in with Google, we receive your name, email address, and profile picture from your Google account.
- Vehicle fitment data — make, model, and year you enter when searching for compatible parts.
- Contact and enquiry data — messages you send via the contact form or through our WhatsApp channel.
- Usage data — pages visited, search queries, actions performed, and timestamps, used to support platform operations and security.
How We Use Your Information
- To authenticate and manage your account access
- To process and fulfil product enquiries and orders
- To improve product listings, search, and fitment recommendations
- To respond to your messages and support requests
- To maintain platform security and detect fraudulent activity
- To communicate important updates about the platform
Data Sharing
We do not sell or rent your personal information to third parties. We may share data with service providers who assist in operating the platform (e.g., hosting, analytics, payment processing) under strict confidentiality agreements. We may also disclose information where required by Kenyan law or a court order.
Google Sign-In
Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Data Retention
We retain your account and order data for as long as your account is active or as required for legal and business purposes. You may request deletion of your personal data by contacting us at the email below.
Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.
Your Rights
Under the Kenya Data Protection Act 2019, you have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at autopartshub63@gmail.com.
Governing Law
This Privacy Policy is governed by the laws of Kenya, including the Kenya Data Protection Act 2019.
Changes to This Policy
We may update this policy from time to time. We will notify users of significant changes via the platform or email.
Contact
For any privacy-related questions, reach us at autopartshub63@gmail.com.
Last updated
April 5, 2026
